Bistro Attendant

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Courtyard Potomac Mills

The Bistro Attendant is responsible for delivering excellent food and beverage service to guests in The Bistro while creating a welcoming, efficient, and upbeat environment. This role supports breakfast, dinner, and evening bar service by preparing menu items, serving guests, maintaining cleanliness, and upholding Courtyard by Marriott brand standards.

• Greet guests warmly and provide prompt, courteous service

• Prepare and serve breakfast, dinner, and bar menu items according to brand standards

• Operate POS system accurately, process payments, and handle cash responsibly

• Prepare coffee, espresso drinks, and beverages including beer and wine (where applicable)

• Maintain cleanliness and organization of Bistro, kitchen, and dining areas

• Set up and break down Bistro service areas for each shift

• Monitor food quality, freshness, and presentation

• Restock food, beverages, and supplies as needed

• Follow all food safety, sanitation, and alcohol service policies

• Respond to guest requests and resolve concerns professionally

• Work collaboratively with hotel staff to ensure guest satisfaction

• Comply with all Marriott brand standards, policies, and procedures

• High school diploma or equivalent preferred

• Previous food and beverage or customer service experience preferred

• Ability to work flexible hours, including mornings, evenings, weekends, and holidays

• Basic math and cash-handling skills

• Strong communication and interpersonal skills

• Ability to multitask in a fast-paced environment

• Must be able to stand for extended periods and lift up to 25 lbs

• Food handler and alcohol service certification (or willingness to obtain)