Conseiller service front office carrosserie (Basé à Bagnols-sur-Cèze)

Renault

Pont-Saint-Esprit, Nîmes

Full-time

Posted 1 day ago

Job Summary

🟢 Job Front Office Collision Repair Advisor This job ad is for a Front Office Collision Repair Advisor position located in Bagnols-sur-Cèze. The role reports to the workshop manager and includes the following responsibilities: 1. Welcoming clients at the workshop 2. Scheduling appointments over the phone 3. Coordinating vehicle handover with experts 4. Managing the repair process, leading the team, and adhering to legal requirements and industry standards 5. Upselling services and advising clients on appropriate repairs 6. Returning vehicles to customers and ensuring satisfaction Confidence: 98%

Job Description

Rattaché/e au chef d’atelier, vous serez en charge de : Accueillir les clients dans nos ateliers Prendre les RDV par téléphone et les planifier Assurer la prise en charge des véhicules avec les experts Coordonner l’intervention de réparation , en pilotant votre équipe autour des process de réparation et du respect des données légales de nos métiers Développer le commerce et conseiller le client sur les prestations à effectuer Restituer les véhicules aux clients et vous assurer de leur satisfact…

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