Secrétaire Après-Vente Carrosserie F/H (Basé à Cergy)

Renault

Rueil-Malmaison, Nanterre

Full-time

Posted 9 hours ago

Job Summary

The job ad is for a Secretarial After-Sales Car Bodywork position (based in Cergy) and the candidate will report to the After-Sales Manager. The role involves providing reception and telephone support, billing and collecting payments from clients of the mechanics and car bodywork workshop, commercial activities such as following up with clients for satisfaction, promoting the brand's image and client satisfaction through quality, and administrative tasks like managing schedules, making appointments, organizing and keeping track of data. The candidate must be autonomous, able to manage priorities, and have strong organizational skills.

Job Description

Rattaché/e au responsable après-vente, vous assurez les missions suivantes : Accueil physique et téléphonique Facturation et encaissement des clients de l'atelier mécanique et carrosserie Activités commerciales : relances dans le cadre de la satisfaction clientèle, progression l'image de marque et la satisfaction client par la qualité Activités de secrétariat : tenue de planning, prise de rendez-vous, classement, suivi des données, … Vous : Etes autonome et vous savez gérer les priorités avec u…

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