Secrétaire Après-Vente F/H (Basé à Pierrelaye)

Renault

Sannois, Argenteuil

Full-time

Posted 9 hours ago

Job Summary

The job ad is for a position of Secrétaire Après-Vente (After-Sales Secretary) based in Pierrelaye. The role, under the After-Sales Manager, involves customer reception and telephone support, billing and collecting payments from customers of the mechanical and bodywork workshop, commercial activities such as following up with clients for satisfaction and improving brand image and client satisfaction through quality, and secretarial tasks including scheduling, taking appointments, organizing data, etc. The required profile is autonomous, able to manage priorities, and has good communication skills.

Job Description

Rattaché/e au responsable après-vente, vous assurez les missions suivantes : Accueil physique et téléphonique Facturation et encaissement des clients de l'atelier mécanique et carrosserie Activités commerciales : relances dans le cadre de la satisfaction clientèle, progression l'image de marque et la satisfaction client par la qualité Activités de secrétariat : tenue de planning, prise de rendez-vous, classement, suivi des données, … Profil recherché: Etes autonome et vous savez gérer les prior…

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