Service Reliability Manager (w/m/d)

📋 **Job Service Reliability Manager at HENSOLDT** HENSOLDT, a leading defense company in Europe, is seeking a Service Reliability Manager to join their team in Taufkirchen near Munich. The company specializes in sensor solution development for defense and security applications, pushing the boundaries of defense electronics and optronics through data management, robotics, and cybersecurity innovations. As a Service Reliability Manager, you will be responsible for: - Ensuring system reliability and availability - Implementing and improving service level agreements (SLAs) and key performance indicators (KPIs) - Collaborating with internal teams and external partners on service delivery - Managing escalation processes and driving continuous improvement efforts This position requires a strong background in IT service management, ideally with experience in defense or high-reliability industries. Applicants should have excellent communication skills, strong analytical abilities, and a customer-focused mindset. To apply for the Service Reliability Manager position at HENSOLDT, submit your application through their online portal. 🔗 (<https://career5.successfactors.eu/career?company=hensoldt>).

HENSOLDT ist ein führendes Unternehmen der europäischen Verteidigungsindustrie mit globaler Reichweite. Das Unternehmen mit Sitz in Taufkirchen bei München entwickelt Sensor-Komplettlösungen für Verteidigungs- und Sicherheitsanwendungen. Als Technologieführer treibt HENSOLDT die Entwicklung der Verteidigungselektronik und Optronik voran und baut sein Portfolio auf der Grundlage innovativer Ansätze für Datenmanagement, Robotik und Cybersicherheit kontinuierlich aus. Unsere Produkte sind einsetzb…