Service Writer

Job DescriptionJob Description

Potestio Brothers Equipment is a full service John Deere Dealer specializing in Agricultural, Construction, Land Care, and Turf equipment. Potestio Brothers offers a friendly and safe working environment, competitive pay, paid time off, and health benefits to foster a professional, service oriented customer experience. We are an equal opportunity employer. Come join our family!

Job description:

• Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership
• Fields internal and external customer inquiries to the Service Department
• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
• Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
• Maintains Service Department filing and records
• Updates customer profiles using equipment, hours, or other information from the customer work orders
• Maintains accessories and supplies and prepares replacement orders
• May prepare Service Technician efficiency reports
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

Experience:

• Customer Service: 1 year (Preferred)

Schedule:

• Monday to Friday
• 8 hour shift
• Rotating weekends
• Weekend availability

Contact Information :

Interested applicants with questions can contact us at: employment@pbequip.com

Company DescriptionWe started as a small, barn-based repair and welding service in Parker, Colorado in 1977, and blossomed into Potestio Brothers Equipment, Inc. We are proud to be a family owned and operated business for over 48 years. We sell the quality products and strive to provide the best service to our customers. What once started in a barn, and grew to offering several different product lines, has now led us to where we are today, a full-service John Deere Dealership Team. Our team consists of factory trained and certified staff that are here to provide support for all new sales, repairs, parts and service needs.Company DescriptionWe started as a small, barn-based repair and welding service in Parker, Colorado in 1977, and blossomed into Potestio Brothers Equipment, Inc. We are proud to be a family owned and operated business for over 48 years. We sell the quality products and strive to provide the best service to our customers. What once started in a barn, and grew to offering several different product lines, has now led us to where we are today, a full-service John Deere Dealership Team. Our team consists of factory trained and certified staff that are here to provide support for all new sales, repairs, parts and service needs.